Nimbus Jobs

IRO(Inbound)


Full Time
Noida

Please find the JD for the discussed profile: (IRO)

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate information when a request is made. He / she is also responsible for ensuring that only 3 data points are provided on any call.

a.     Key Responsibilities:

·         Responsible for attending calls and providing information as requested by the caller.

·         Ensure that appropriate information is provided while taking a call.

·         Responsible for working on the feedback received from the Team Leader, Group Leader, Quality Analyst or Trainer.

·         Adhering to the compliance and policies set by the department.

b.     Skills and Work Experience required: 

·         Excellent Communication Skills

·         Ability to work under pressure.

·         Pleasant voice with pleasing telephonic etiquettes

·         Working knowledge of computersAbility to comprehend and follow instructions and direction.

·         Adept at typing.

5 days working

Day shift for female

Flexible shift for male

salary for full time :16k(9 hrs)

salary for part time: 10k (5hrs)

Intrested candidates contact on this no. 9267962623. ( Timing is 10 Am to 6 Pm)

 



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