Nimbus Jobs

Customer Acquisition Officer


Full Time
Noida

Greetings from Nimbus Hire!!!

Nimbus Hire is a Human Resource Service provider and has incorporated with an aim to elevate the level of HR & staffing services. We are committed to introduce innovative ideas in the fields of HRM, recruitment and hiring. Same time we are committed to provide the best career guidance to our candidates. We help candidates to achieve their next level of career through proper guidance and assistance. Our experts have domain specific knowledge, so they can guide according your domain and interest.

We are Urgently looking for Bengali Speaking Candidate for Our Domestic Process.

Required Skills: Candidate must be fluent in Bengali Language and Hindi/English.
Designation: Customer Acquisition Officer
Experience: 0 – 2 years
Location: Noida
Qualification: Any graduate
Working Days: 6 Days in a week 
Working Hours: 9 hours 
Number Of Positions: 15 
Process: Domestic Process

Key Skills: 
•    Excellent communication skills, fluency in Bengali ,Hindi and English
•    Candidate should be Confident, extrovert, spontaneous in nature and should have good convencing power, and leadership qualities.
•    Ability to communicate clearly to students and parents
•    Good Comprehension Skills- Ability to clearly understand and address customer issue appropriately
•    Excellent customer service skills, including maintaining focus on the customer issue in a fast- paced environment.
 

Responsibilities: 
•    To provide information about the study material to the customers by telecalling
•    To manage inbound and outbound calling 
•    To resolve the complaints
•    Inform clients to available services for E-Learning solutions.
•    Answer the calls professionally to provide information
•    Keep records of customer interactions and recording details of inquiries related to E-Learning solutions, complaints and as well as the actions taken
•    To maintain relationship between customers and service provider



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