Nimbus Jobs

Team Leader


Full Time
Noida

Job Title: Team Leader (U.S. Process)
Location: Noida
Experience: 2 to 8 years
Timings: 9 P.M. TO 6 A.M.
Qualification: Any Graduate or + 2 with minimum 4 years of experience
Skills Required: Minimum 1 Year experience as Team Lead.
Should have handled 10 people’s team minimum.
Excellent Oral and Written communication.

Benefits :

• 5 Days Working

• One side cab

• 1 time meal        

 

Roles & Responsibilities:

  • Monitoring team performance
  • Passing on the process updates to the team members, Maintaining Weekly reports, Daily reports
  • To create a conducive and stimulating environment for the teams to accomplish their goals.
  • Monitor all outbound/Inbound calls to ensure Client standards are maintained. Controlling Attrition and shrinkage.
  • Should have handled a team of 10 and above for outbound operations (International Outbound Calls).
  • Ensures achievement of all team & individual goals.
  • Ensures quality of work
  •  Candidate should be comfortable to work. Should have prior BPO experience must have 1 year experience as a team leader.

 


 

 



Upload Resume