Nimbus Jobs

Tele-Caller | CCE | Telesales | Outbound | ****Fixed Salary+PF+ESIC+Incentives****


Full Time
Noida

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Job Description

Process Names:
Online Education Portal
Credit Card
Real Estate
IT Sales

Role: Tele-Caller | CCE | Telesales | Outbound | 

 

Designation: Customer Acquisition Officer
Experience: 0 – 2 years
Location: Noida
Qualification: Any graduate
Working Days: 6 Days in a week
Working Hours: 9 hours (9:30 AM to 6:30 PM)
Number Of Positions: 140
Salary: 12000 to 18000 DOE

 

Responsibilities and Duties

  • To provide information about product and services to the customers by telecalling
  • To manage inbound and outbound calling
  • To resolve the customer complaints
  • Answer the calls professionally to provide information
  • Keep records of customer interactions and recording details of inquiries, complaints and as well as the actions taken
  • To maintain relationship between customers and service provider.

Required Experience, Skills and Qualifications

 

Requirements

 

• Excellent communication skills, fluency in Hindi and English
• Candidate should be Confident, extrovert, spontaneous in nature and should have good convincing power, and leadership qualities.
• Ability to communicate clearly
• Good Comprehension Skills- Ability to clearly understand and address customer issue appropriately
• Excellent customer service skills, including maintaining focus on the customer issue in a fast- paced environment.

 

Benefits

 

****Fixed Salary+PF+ESIC+Incentives****



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